Refund and Returns Policy
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Thank you for shopping with us! We want you to be completely satisfied with
your purchase. If you are not happy with your mobile accessories, we offer the
following return and refund policy:
1. Return Period:
- Items can be returned within 7 days of the original purchase or delivery
date. - For defective or damaged products, returns can be made within 7 days of
purchase.
2. Condition of Items:
- Returned items must be in new, unused condition, with all original
packaging, tags, and accessories. - If the item is opened or used, we may not be able to accept the return
unless it is defective.
3. Proof of Purchase:
- A receipt or order confirmation is required for all returns and refunds.
4. Refund Method:
- Refunds will be processed to the original payment method (credit card, debit
card, or online payment system likeRazorpay). - If the item is not defective, shipping costs may not be refunded.
5. Defective or Damaged Items:
- If your mobile accessory is defective or damaged during delivery, please
contact us immediately to initiate a replacement or full refund.
6. Non-Returnable Items:
- Due to health and safety regulations, certain items, such as opened
headphones, chargers, and personal items, may not be eligible for return
unless defective.
7. Return Shipping:
- For returns, the customer may be responsible for return shipping costs,
unless the product is defective or incorrect. - We offer free return shipping for defective or incorrectly shipped items.
8. Exchange Policy:
- We offer exchanges for items of the same value or price. If you prefer an
exchange, please contact our customer support team.