Privacy Policy
- Privacy Policy
- At ondozo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or interact with our services. By using our website, you agree to the practices outlined in this policy.
- 1. Information We Collect
We collect different types of information to provide and improve our services, enhance user experience, and comply with legal requirements. - 1.1 Personal Information
We collect personal information that you provide to us directly when you: - Register an account on our website.
Make a purchase.
Subscribe to our newsletter.
Contact customer support.
Participate in promotions or surveys.
This may include: - Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely by third-party payment gateways)
1.2 Automatically Collected Information
When you use our website, certain information is collected automatically, such as: - IP address
Device and browser type
Operating system
Pages visited and time spent on the site
Referring website (if you arrived via another site)
Cookies and tracking data
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience. Cookies help us: - Remember your preferences.
Provide a secure shopping experience.
Track website performance.
You can manage cookie settings in your browser. However, disabling cookies may affect certain website functionalities. - 2. How We Use Your Information
We use the collected data for various purposes, including: - 2.1 Order Processing and Fulfillment
To process transactions and deliver products.
To send order confirmations and shipping updates.
2.2 Customer Support
To respond to inquiries and resolve complaints.
To offer technical support and assistance.
2.3 Personalization and Marketing
To show relevant product recommendations.
To send promotional emails and newsletters (you can opt-out anytime).
To run targeted advertising campaigns.
2.4 Website Security and Fraud Prevention
To monitor and prevent fraudulent activities.
To ensure website security and detect unauthorized access.
2.5 Legal Compliance
To comply with tax, legal, and regulatory requirements.
To cooperate with law enforcement when necessary.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share data with: - 3.1 Third-Party Service Providers
We partner with third-party companies for: - Payment Processing: Secure transactions via trusted gateways like PayPal, Razorpay, or Stripe.
Shipping and Logistics: To deliver your orders through courier services.
Analytics and Marketing: To analyze website traffic and improve advertising.
These partners have their own privacy policies, and we ensure they follow data protection laws. - 3.2 Legal Requirements
We may disclose your data if required by law or to: - Protect our legal rights.
Prevent fraudulent or illegal activities.
Respond to government requests.
3.3 Business Transfers
If our company is acquired, merged, or sold, user information may be transferred to the new entity under the same privacy policy. - 4. Data Security
We take security seriously and implement strict measures to protect your data from: - Unauthorized access
Data breaches
Malware and cyberattacks
4.1 Security Measures
SSL encryption for secure transactions.
Limited access to personal data for authorized employees.
Regular security audits and updates.
4.2 User Responsibility
Use strong passwords for your account.
Keep login credentials confidential.
Avoid sharing sensitive information over untrusted networks.
5. Your Rights and Choices
You have the right to: - 5.1 Access and Update Information
View and edit your personal data by logging into your account.
5.2 Request Data Deletion
You can request deletion of your personal data by contacting us.
Certain legal obligations may require us to retain some information.
5.3 Opt-Out of Marketing
Unsubscribe from promotional emails by clicking the “unsubscribe” link.
5.4 Manage Cookies
You can control or disable cookies via your browser settings.
6. Third-Party Links and Services
Our website may contain links to third-party sites (e.g., social media, payment processors). We are not responsible for their privacy policies or data handling practices. Please review their policies before providing any information. - 7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If a child’s information is found in our system, we will delete it immediately. - 8. International Data Transfers
If you access our website from outside INDIA, your data may be transferred to servers in other countries with different data protection laws. We ensure compliance with international privacy regulations. - 9. Retention of Data
We retain personal data for as long as necessary to: - Fulfill orders and provide services.
Comply with legal obligations.
Resolve disputes and enforce policies.
Once the retention period expires, data is securely deleted. - 10. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page, and significant updates will be communicated via email or website notifications. - Last Updated: [Insert Date]
- 11. Contact Us
For any questions about this Privacy Policy or data protection: - Email: [email protected]
Phone: 7439 779 188
